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Titan CMS Key Features

Titan CMS is a flexible and scalable enterprise content management system designed to meet the changing needs of both marketing and IT teams. With Titan CMS, your investment is backed by our team of in-house software engineers and architects, web designers, developers, UI and UX experts, project managers, digital marketers, support and training teams, and other digital experts who are fully dedicated to your success. 

We get to know you and your business so both our team and our tool can help you achieve your goals. 

For Marketers 

Titan CMS is built for easy use and daily management by non-technical marketing teams – but is still tech-friendly for those savvy team members who want to dig into code.

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User-Friendly Admin Interface

Titan CMS features a modern, user-friendly administrative interface with simple navigation and drag-and-drop design.

  • Easily toggle between various administrative functions to manage content, users, on-site search and more.
  • Add new sites, apply themes and manage data.
  • Seamlessly manage pages, images and files.
  • Add, edit and delete users, assign user permissions and create workflow.
  • Access Smart Search to tailor on-site search results.
  • And more.
Easy Content Management

Develop, deploy and manage content easily with Titan CMS.

  • Quickly build new pages or edit existing ones.
  • Create and edit content with our simple WYSIWYG editor. Easily toggle to edit source code when needed.
  • Easily upload single or multiple files at once.
  • View, edit, download and replace images and files anytime.
  • Implement workflow and set permissions to control authoring, editing and publishing rights.
  • Use content filtering to help organize items such as product catalogs, dealer finders, blogs, images, pages and events so your website visitors can easily find what they need.
  • Leverage the Content Library – a central repository for re-usable content – to quickly and easily save global and personal content blocks and access Titan CMS-delivered and theme-based templates to build pages.
  • Preview pages before they’re published to ensure everything is just right.
  • Save changes and come back later to finalize and publish.
  • Set content expiration dates.
  • Made a mistake? Use version history to quickly restore an old version of a page.
  • For multinational organizations, see our Multilingual Content Management features below.
Simplified Data Management

Titan CMS helps organizations with highly complex data – such as e-commerce, manufacturing, health care and financial services companies, governments and more – simplify the process of uploading, updating and presenting data.

  • Securely store and manage data in specially built Data Sites to ensure adherence to a common schema and standard display.
  • Connect 3rd party data sources through secure APIs.
  • For manual data management, easily download data from your site into a spreadsheet to make edits, then upload it right back to Titan CMS for immediate display.
  • Utilize our product catalog to organize and display product information, images and specification details.
  • Allow users to search for nearby locations and dealers from which to purchase products and services using our locator functionality.
Customizable Features & Functionality

Many digital experience and content management systems require you to purchase a base license that includes a lot of bells and whistles you'll never use – and pay a recurring annual license fee on top of it. With Titan CMS, you’ll only pay for what you need.

  • Our one-time license fee gives you access to powerful, robust and affordable CMS functionality that most businesses require right out of the box.
  • Use Titan CMS Add-Ins to layer on various features and functionality so you get only what your organization needs without paying for the stuff you don't.
  • Connect an Add-In at any time to further customize Titan CMS to meet the unique and changing needs of your business and industry.
  • Manage everything seamlessly through one administrative interface.

View all Titan CMS Add-Ins.

Smart Search

Titan CMS Smart Search automatically captures and records the keywords visitors use while searching your website – and gives you full control over results.

  • Get a better idea of what users are looking for and select what webpages appear in on-site search results.
  • Promote specific pages by arranging the order of the results.
  • Design your own cards to call even more attention to critical content.
  • Fine-tune targeted content by writing custom descriptions and titles for each page.
  • Identify content your users are looking for that is missing from your site.
Accessibility

Making your website accessible to all, including those with disabilities, is good business and the right thing to do. For many organizations that receive Federal funding, it’s also required by law. Titan CMS is built to meet every organization’s unique accessibility needs.

  • Titan CMS comes with robust accessibility features to help you achieve WCAG 2.1 Level AA requirements. Built-in features include:
    • An accessibility checker to identify areas for improvement
    • Ability to add image alt and descriptive link text
    • Semantic markup with consistent identification of page sections
    • Descriptive page titles
    • Correct language (lang) attribute
    • Consistent navigation
    • And more
  • Depending on your needs, our Titan CMS Accessibility Add-In can help you meet WCAG 2.1 Level AAA standards – the highest levels of accessibility compliance – should you want or require it.

* Northwoods recommends organizations achieve compliance with WCAG 2.1 AA standards. Continued adherence to WCAG standards requires ongoing efforts by content authors, editors and website managers at individual organizations – regardless of CMS platform.

Comprehensive User Management

With Titan CMS' user and group permissions, everyone in your organization will get precisely the access they need - and no more.

  • Limit access to specific content for specific groups or categories of users. ​
  • Assign permissions at the page level.
  • Change permissions and add or remove users anytime.
  • Implement our Single Sign-on Add-In to provide users easy access to Titan CMS without them having to remember yet another login and password.
Multilingual Content Management

For companies with multinational audiences, being able to deliver and manage content in a variety of languages is mission critical.

  • Through integrations with 3rd party translation services, Titan CMS leverages APIs to deliver translated content to the right site at the right time.
  • Built-in workflow ensures all needed approvals are received prior to publishing.
  • Upload translated content manually at any time.
Multi-Website Management

For businesses with multiple websites, Titan CMS gives you the ability to access and control all of them from one administrative interface.

  • Easily access and manage your Titan CMS public websites, intranets, portals, apps and any other Titan CMS site with a single login.
  • Set user permissions at the site and page level so users have access only to the sites and pages they need.
  • Share content across multiple sites – manage once and display many times.

Add or remove sites at any time. (Additional license and services fees may apply. View license options.)

Built-In SEO

Search engine optimization is critical to business success. That’s why Titan CMS not only comes with necessary SEO features and functionality right out of the box, but our digital marketing and strategy experts are also part of our product development team. They have direct input into our roadmap and the development process to ensure Titan CMS constantly adapts to ever-changing SEO needs.

SEO-specific features include: 

  • Metadata
  • Alt tagging
  • Snippets Manager
    • Create and manage schema.org, Open Graph, JavaScript and other code in one place and deploy it to individual pages or sitewide as needed.
  • Redirects
  • Alias (Friendly URL) management
  • Canonical URLs
Beautiful & Functional Designs

Titan CMS designers and UX experts work together to ensure your website is both beautiful and functional. After all, a pretty website misses the mark if it doesn’t also get results.

  • Titan CMS’ built-in templates allow organizations to leverage UX best practices to create cost-effective sites with their own, unique look and feel.
  • For highly complex sites, our UI and UX experts can develop wireframes and both lo- and hi-fidelity prototypes to ensure optimum user experience.
  • Our front-end designers work closely with you to ensure your site design is on-brand.
  • Our back-end developers set up all of your data, necessary integrations and under-the-hood functionality for user-friendly display – and easy administration.
3rd Party Integrations

Need your CMS to talk to your marketing automation system, CRM or other marketing technology? Interested in integrating forms from your marketing automation system to automatically capture and/or pre-fill contact information? With Titan CMS, integrating with your third party software and tools are no problem.

Titan CMS integrates with a wide variety of 3rd party software, including but not limited to:

Act-On Google Analytics Microsoft Power BI
Akamai Google Maps API OmniLingua
Aptean Ross ERP Google Places OneLogin
Authorize.net Google Search OpenDataSoft
Azure Backup Google Tag Manager Pardot
Azure Blob Storage HubSpot Marketing Hub PayPal
Azure Media Services iMIS Salesforce ERP
Azure Search Infor LN Salesforce Identity
Campaign Monitor Jira Software Salsify
Coveo Relevance Platform JotForm SharpSpring
dtSearch Marketo SnipCart
Eloqua MaxMind Vimeo
Eventbrite Microsoft 365 (formerly Office 365) Wild Apricot
Fabasoft Mindbreeze Microsoft Azure Active Directory YouTube
Foxy Cart (foxy.io) Microsoft Dynamics And more

​​​​​In the event that your software isn’t one we’ve integrated with before, our custom software experts have built hundreds of APIs for our clients during the past 20+ years. We can build one to meet your needs.

Support Resources

Titan CMS clients appreciate our exceptional customer service, ongoing support, dedicated users group, and personalized training. Every client has a dedicated account manager who’s always available to assist and is committed to helping you achieve your goals. With Titan CMS, you’re never on your own (unless, of course, you want to be!).

From training and software maintenance options to Help Desk access and ongoing support, Titan CMS has you covered.

Learn more about our support options.

For Developers

With a 20-year history of security, safety and stability, organizations with the most rigorous security requirements and audit needs trust Titan CMS.

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Secure. Safe. Stable.

With a 20-year history of security, safety and stability, organizations with rigorous security requirements and audit needs trust Titan CMS. Built on the latest .NET technology, our clients in health care, financial services, government and more rely on Titan CMS’ robust security infrastructure to safeguard their data, customer information and integrated 3rd party systems.

A variety of Add-Ins are available to add to your Titan CMS license to provide additional security and vulnerability testing, depending on your needs:

Regular upgrades, updates, patches and bug fixes ensure Titan CMS is always up-to-date and as secure as possible. (See Regular, Undisruptive Upgrades below.)

3rd Party Integrations

If your CMS needs to share data with an existing marketing automation system, CRM, PIM, or other technology, securely integrating with 3rd party software and tools are no problem for Titan CMS.

Titan CMS integrates with a wide variety of 3rd party software, including but not limited to:

Act-On Google Analytics Microsoft Power BI
Akamai Google Maps API OmniLingua
Aptean Ross ERP Google Places OneLogin
Authorize.net Google Search OpenDataSoft
Azure Backup Google Tag Manager Pardot
Azure Blob Storage HubSpot Marketing Hub PayPal
Azure Media Services iMIS Salesforce ERP
Azure Search Infor LN Salesforce Identity
Campaign Monitor Jira Software Salsify
Coveo Relevance Platform JotForm SharpSpring
dtSearch Marketo SnipCart
Eloqua MaxMind Vimeo
Eventbrite Microsoft 365 (formerly Office 365) Wild Apricot
Fabasoft Mindbreeze Microsoft Azure Active Directory YouTube
Foxy Cart (foxy.io) Microsoft Dynamics And more

In the event that your software isn’t one we’ve integrated with before, our custom software experts have built hundreds of APIs for our clients during the past 20+ years. We can build one to meet your needs.

Built on Microsoft Technology

Titan CMS is an ASP.NET-based enterprise content management system. Built on a service oriented architecture, Titan CMS is highly scalable, secure and extensible.

Leveraging industry standard MVC for .NET Framework, Titan CMS provides a best-in-class content management workstation interface to produce beautiful, usable and performance-driven websites.

Shared and dedicated Azure-based hosting options are available. Alternately, Titan CMS can be hosted on-premises for organizations that prefer to self-host.

Learn more about our flexible hosting options.

Flexible Hosting Options

Northwoods, which built, develops and manages Titan CMS, provides shared and dedicated Azure-based hosting options that offer great performance and reliability. Alternatively, Titan CMS can be hosted on-premises for organizations that prefer to self-host, which is especially useful if your business must meet specific compliance or regulatory requirements.

Get detailed information about our hosting options and requirements.

Customized Support & Training

The last thing your busy IT team needs is constant calls and requests for help with CMS software. We get it! With Titan CMS, your Marketing team has access to a wide array of support and training options to assist with everything from routine Help Desk questions to online documentation to available retainers and hours blocks for maintenance, upgrades, and implementation of new features and functionality.

IT is always encouraged to use these resources, as well. But if you’re looking to reduce the amount of involvement your team has in managing your CMS, Titan CMS’ robust support and training options give you the flexibility to focus on other priorities.

Learn more about our support options.

Regular, Undisruptive Upgrades

Major and minor version upgrades, as well as cumulative updates, are released to Titan CMS regularly. On average, our major upgrades occur every several years, minor upgrades happen 2-3 times a year, and cumulative updates occur frequently and contain patches, bug fixes or enhancements needed in between minor upgrades.

None of these releases cause significant disruption to users. That’s because our TPI (Titan CMS Platform Installer) provides a secure and reliable means to deliver updates and instance-specific enhancements. Releases require little to no downtime.

We’ll always notify your Titan CMS admins prior to pushing out any major or minor version upgrades so they have time to review the changes. Cumulative updates are pushed out as needed and with no interruption to site administrators.

Comprehensive Documentation

Clients have access to online, PDF and video-based documentation, tips and how-tos for every version of Titan CMS.

Check out our full documentation library here.

Add-Ins

Many digital experience and content management systems require you to purchase a base license that includes a lot of bells and whistles you'll never use – and pay a recurring annual license fee on top of it. With Titan CMS, you'll only pay for what you need.

  • Our one-time license fee gives you access to powerful, robust and affordable CMS functionality that most businesses require right out of the box.
  • Use Titan CMS Add-Ins to layer on various features and functionality so you get only what your organization needs without paying for the stuff you don't.
  • Add an Add-In at any time to further customize Titan CMS to meet the unique and changing needs of your business and industry.
  • Manage everything seamlessly through one administrative interface.
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Feature Add-Ins

Feature add-ins come standard with Titan CMS and can be turned on or off depending on your needs. There are no additional licensing fees for Feature Add-Ins; however, maintenance and styling fees may apply.

Feature Add-Ins Description
Accessibility Titan CMS is built to help you meet WCAG 2.1 AA standards. For organizations that need or want to meet more stringent accessibility requirements such as WCAG 2.1 AAA, our Accessibility Add-In includes a set of libraries and display templates needed to achieve compliance.
Blog Easily and quickly create, edit and publish simple blog posts on your website.
Calendar Our Calendar Add-In features robust functionality - including month-by-month and wall calendar formats. Features include:
  • Easy set-up and management
  • Create one-time or recurring events
  • Set publish and expiration dates
  • Add customized event details
  • Upload PDFs or other media files
Coverage Report Our coverage report supports testing efforts (particularly regression testing) by providing a sample of pages representing all features installed in your Titan CMS instance.
Data List Pager The Data List Pager gives you access to display templates that typically support portfolios and allows for pagination in order to display one item at a time with full detail.
Enhanced Social Media Sharing Add links that allow users to share pages on common social media platforms with full control over images, styling and formatting.
Feed Reader Our Feed Reader Add-In gives you the ability to pull in 3rd party feeds, typically XML or JSON, and transfers it to HTML for end-user display.
Load Balanced Environment Support For load balanced environments, this Add-In overrides base refresh handlers and leverages Titan Platform Installer (TPI) to support refreshing application state.
Search Index Control Our Search Index Control provides users the ability to manage the search index flag to index files based on file type (ie, images).
URL Redirects For organizations with multiple sites (or "globes") within a single instance of Titan CMS, our URL Redirects Add-In allows administrators to reuse friendly, or vanity, URLs across sites.


For more information about Add-Ins, including pricing, please contact us.

Premium Add-Ins

Premium Add-Ins offer advanced and industry-specific functionality that you can layer on to your Titan CMS license to meet your organization’s unique needs. Add only what you need when you need it.

Premium Add-Ins require an additional license fee. Maintenance and styling fees may apply.

Premium Add-In Description
Cart Our Cart Add-In allows your website visitors to add and manage items for checkout, including e-commerce (shopping), wish lists, catalog builders and more.
Data Privacy Suite Privacy laws like GDPR and CCPA require organizations to inform website visitors about the data you're collecting about them and to give users the ability to choose what they want to share - including opting out of data collection altogether. If your business is subject to these and other data privacy rules and regulations, our Data Privacy Suite Add-In, in partnership with CookiePro by OneTrust, makes both on-site and internal management processes easier. With the Data Privacy Suite Add-In, you get access to:
  • CookiePro functionality, including a cookie banner, cookie list and cookie preference center for website visitors.
  • A data privacy module to anonymize user data where possible and effectively link PII data to a unique visitor ID, making for easier and more efficient data subject response.
  • Titan CMS' data privacy background task, which maintains database tables by purging data older than your retention policy or that has no useful purpose.
See also Data Subject Response Portal Add-In below.
Data Subject Response Portal Sold separately from our Data Privacy Suite, our Data Subject Response Add-In allows you to export, modify and delete PII data collected through Titan CMS. It includes workflow management to ensure internal and external communications and timely follow-up for compliance with GDPR, CCPA and other privacy laws and regulations.

 

See also Data Privacy Suite Add-In above.

Geographic-Based Redirection For companies with customers in various geographic locations, our Geographic-Based Redirection Add-In extends built-in browser preferences to more accurately determine a user's location to serve up relevant, location-based content.
Multi-Factor Authentication Enhance login security with our Multi-Factor Authentification Add-In, which extends standard logins with email-based, single-use token validation.
People Data Want to feature your team but also want to structure your data in a way that's consistent and easy to manage? Our Teams Add-In allows you to create libraries and data schema for people using Titan CMS Data Sites. This structured approach is particularly useful for staff directories, provider listings, agents, etc.
Product Compare For today's online buyers, the ability to compare products based on key features and specifications is a critical step along the path to purchase. Help your site visitors quickly and easily choose products to compare and view details side-by-side, improving the user experience and conversions.
Signature Builder Give employees the ability to create branded signatures for emails, letterhead or other uses in just a few easy steps! Our Signature Builder lets users enter details like name and title, then choose from a set of pre-determined options and logos your marketing or brand team controls in order to create their own signatures. Ensure adherence to your brand standards while saving your graphic design resources for other marketing and branding priorities.
Single Sign-on Make your employees' website management experience as seamless and efficient as possible with our Single Sign-on Add-In. No more remembering an additional login and password.
  • Support for OneLogin, Azure AD (including multi-tenant), and Multi-Factor Authentication.
SSO works with both the Titan CMS Workstation (admin interface) and display side.


For more information about Add-Ins, including pricing, please contact us.

FAQs

Here are some of the most commonly asked questions we get from Marketers, IT Teams, and Developers. 

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How Often is Titan CMS Updated?

Major and minor version upgrades, as well as cumulative updates, are released to Titan CMS regularly. On average, our major upgrades occur every several years, minor upgrades happen 2-3 times a year, and cumulative updates occur frequently and contain patches, bug fixes or enhancements needed in between minor upgrades.

Our Total Care support option, which ensures you receive updates without the hassle of having to purchase one-off upgrades, is a great option if you’re concerned about being stuck with an outdated CMS. Learn more about Total Care in Support.

How Long Has Titan CMS Been on the Market?

Titan CMS was originally launched in 2002. The most current version available is Titan CMS 7.2. Titan CMS is developed and managed by Northwoods.

Is Titan CMS Proprietary?

No. Titan CMS is not traditional “open source” software like WordPress or Drupal. However, it is built on Microsoft technology and uses common coding languages that any developer is able to access and customize.

While most clients prefer that we develop, maintain and manage Titan CMS ourselves and provide them with licensed access, we do have clients that have purchased a version of Titan CMS outright and fully manage, customize and update it themselves without support from Northwoods, Titan CMS’ developer.

Titan CMS has a long history of success – it’s been on the market since 2002 (and Northwoods was established in 1997). We don’t plan on going anywhere! However, should Northwoods no longer support Titan CMS for any reason, its universal development code can be accessed, updated, customized and maintained by any qualified software developer. You will never be stuck in a situation where you have to completely rebuild your website.

Is Titan CMS Compliant with Data Privacy Laws and Regulations?

For companies that are required to achieve compliance with privacy laws like GDPR, CCPA and others, Titan CMS’ optional Data Privacy Suite Add-In and Data Subject Response Portal Add-In (offered in partnership with CookiePro by One Trust) provide easy and efficient cookie consent management and an automated, secure end-to-end Data Subject Rights (DSR) workflow. All while allowing you to adapt to meet the requirements of new privacy laws yet to come.

View all Add-Ins.

Does Titan CMS Require Plugins?

No. Our one-time license fee gives you access to powerful, robust and affordable CMS functionality that most businesses require right out of the box.

If functionality you need isn’t already included, Titan CMS Add-Ins let you layer on additional features and functionality so you get only what your organization needs without paying for the stuff you don't.

You can add an Add-In at any time, and easily manage your site and any Add-Ins you choose seamlessly through one administrative interface.

How Easy is Titan CMS to Learn? Can I Make Changes on My Own?

If you’ve worked in a CMS before, or even just a word processing tool, you’ll pick up Titan CMS quickly! You don’t have to be technical to learn and use it. The administrative interface is intuitive and easy to navigate and features a WYSIWYG editor that’s very similar to tools like Microsoft Word or Google Docs.

You can easily make content changes, upload and manage images and files, and update data as often as needed.

Our team will work with you to ensure that you’re trained and feel comfortable with Titan CMS before your site launches, and we customize our training to meet your specific needs. Many support options are also available post-launch. With Titan CMS, help is always at hand.

How Scalable is Titan CMS?

Very! We offer a range of licensing options to fit every organization’s needs and budget. In addition to license levels, License Add-Ins let you add additional users and websites (“globes”) to your license as needed, or you can upgrade to the next license level.

Titan CMS is also updated routinely to meet our clients’ needs and evolving digital trends. (See Regular Upgrades in the Key Features for Marketers section.) For more than what comes with your license, Add-Ins allow you to layer on additional features and functionality so you get only what your organization needs without paying for the stuff you don't. You can add an Add-In at any time and manage everything seamlessly through one administrative interface.

Learn more about our license levels and costs. For additional information and pricing, please contact us – we’ll be happy to provide a customized estimate.

Is Titan CMS Available as Saas?

We offer a SaaS-like model called Total Care, which provides ongoing updates and at least one upgrade annually to ensure you’re always on the latest version of Titan CMS. Learn more about Total Care in Support.

We Have Multiple Websites. Is a Separate License Required for Each?

No. For organizations with multiple websites, our license options give you the flexibility to select the level that best meets your needs based on the number of websites and users you have. We also offer budget-friendly License Add-Ins for users and websites so that you can add either as your needs change. You also have the option of moving up to the next license level. We’ll work with you to determine the most budget-friendly solution.

View our license options here.

What Happens if Maintenance or Support for Titan CMS is Discontinued?

Titan CMS has a long history of success – it’s been on the market since 2002 (and Northwoods, its developer, was established in 1997). We don’t plan on going anywhere! However, should Northwoods no longer support Titan CMS for any reason, its universal development code and base Microsoft technology can be accessed, updated, customized and maintained by any qualified software developer. You will never be stuck in a situation where you have to completely rebuild your website.

Get Documentation

Clients have access to online and PDF documentation, tips and how-tos for the most current versions of Titan CMS. Check out our full documentation library!

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Get Support

Expert Titan CMS dupport is just a phone call or email away!

Titan CMS Help Desk

9a.m.-5p.m. CT Mon.-Fri.
Tel: 414-914-9200
Email: support@titancms.com

Get Support 

Request a Demo

We'll work with you to create a licensing, hosting, and support package that fits your needs and budget. Request a demo to get started.

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